Warranty & Care

WARRANTY

All items purchased from LILÉ come with a 2-year warranty, provided that you have proof of purchase. This warranty covers any defects in the item but does not cover normal wear and tear. For guidance on how to care for your purchase, please refer to the care instructions provided.

CARE INSTRUCTIONS

Cleaning Tips:

• Use only water and a mild soap to wash your jewellery.
• Use a soft cloth to help clean it (no abrasive cleaning tools).
• Regular cleaning helps prevent residue build-up, keeping your pieces shining daily.

Storage Tips:

• Your jewellery comes with our LILÉ jewellery collection box, perfect for keeping your pieces safe.
  
• Store jewellery separately to avoid scratching.
  
• Ensure your jewellery is dry before storing.

FAQs

Q: What is 18K PVD gold? A: 18K PVD gold is a type of gold plating that stands for "Physical Vapor Deposition." A thin layer of gold is applied to a base metal using a vacuum chamber and evaporated gold vapor, resulting in a durable, long-lasting finish.

Q: How long does 18K PVD gold last? A: 18K PVD gold is durable and long-lasting. With proper care, it can maintain its finish for many years, though all gold plating may wear over time with frequent wear or harsh conditions.

Q: Can I wear 18K PVD gold jewellery in water? A: Our jewellery is water-resistant but avoid extended water exposure. Over time, excessive water can cause damage. Remove jewellery before swimming, showering, or similar activities. If exposed to water, dry thoroughly to prevent tarnishing and fading.